Frequently Asked Questions

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Minimum Requirements for Participating in Workshops

Operating System– Windows 7 – Windows 10
– Mac OS X 10.9 (Mavericks) – macOS Mojave (10.14)
– Linux
– Google Chrome OS
– Android OS 4.4 (Kit Kat) – Android 9 (Pie)
– iOS 9 – iOS 11
– Windows Phone 8+, Windows 8RT+
Web Browser– Google Chrome (most recent 2 versions)
– Mozilla Firefox (most recent 2 versions)
Internet Connection– Computer: 1 Mbps or better (broadband recommended)
– Mobile device: 3G or better (WiFi recommended for VoIP audio)
Software– GoToWebinar desktop app
– GoToWebinar mobile app
Hardware– 2GB of RAM (minimum), 4GB or more of RAM (recommended)
– Microphone and speakers (USB headset recommended)
Mobile Device– iPhone 4S or later
– iPad 2 or Later

If you still have questions that weren’t covered, or need further assistance, feel free to contact one of our customer service specialists by way of one of the following:

Call 1-484-876-1320 or 1-800-964-6033, start a chat session (bottom left corner of this page) or email us at

Hours of operation M-F 8:30 AM – 5:00 PM ET

We look forward to connecting with and assisting you!