We know it takes a lot more than pizza parties and praise for a leader to push her team to greatness. There is a science to successful leadership, and two studies provide you more insight with their findings:
- Great leaders have a keen understanding of their team’s dynamics: The dynamics of a team are more important than the talents and skills of the individual team members, according to a Google study of more than 180 teams. Team members mentioned working in a safe environment, having clear goals/roles, feeling that everyone’s pulling their weight, and not being micro-managed as contributing to their success.
- Great leaders instill in their team a sense of purpose: How well a leader communicates a company’s mission or purpose is key to a team member’s engagement levels, according to a Deloitte survey: 73% of employees who say they work at a “purpose-driven” company are engaged, compared to 23% of those who don’t.
Based on these findings, here’s how to provide this empowering, enriching, and enlightened type of environment for your own team:
Provide a safe environment
By creating an inclusive environment – which leadership guru Simon Sinek calls a “circle of safety” – you will make team members feel secure. In this type of environment, you extend the “circle,” says Sinek, to include all team members, even the most junior ones. You’re inclusive, asking all team members their opinions and encouraging their ideas.
In such a safe setting, your team members will push hard, collaborate, and feel comfortable bringing forth their ideas, without feeling insecure or embarrassed. It’s an environment that welcomes diversity of thought.
“When we feel safe inside the organization,” Sinek told an American Organization of Nurse Executives’ conference recently, “we will naturally combine our talents and our strengths and work tirelessly to face the dangers outside and seize the opportunities.”
When team members feel safe, they will go the extra mile, raising the productivity of your team.
Manage your micro-management
The greatest leaders do not micro-manage. They know that micromanaging kills productivity and, at the same time, sends the wrong message to a team member: “I don’t trust you to get this job done.”
Micro-managing is a hard habit to break, but if you provide clear instructions upfront and explain the importance of the task, you can begin to eliminate this counterproductive trait from your management repertoire.
“Break the work up into meaningful milestones upfront when planning and assigning work,” says Dr. Todd Dewett, author of The Little Black Book of Leadership. “This way, you’ll receive updates or mini outcomes along the way without having to hover and harass. If the mini outcomes look problematic, then step into the process in an attempt to help.”
Provide a sense of purpose
Every company has a purpose. How well you can communicate yours to your team could have a major effect on your team’s engagement levels.
A purpose-driven company, as the Deloitte study defined it, has “an important objective that creates meaningful impact for customers, employees, their communities, and investors.”
For example, Chevron’s purpose/mission statement is: “To be the global energy company most admired for its people, partnership, and performance.” And Nike’s: “To bring inspiration and innovation to every athlete in the world.”
What’s your company’s purpose? Whatever it is, it needs to be communicated to every member of your team, along with a clear understanding of how each person’s job contributes to that purpose.
Set Clear Expectations
A team without a goal will not be very effective. Having a realistic and attainable goal is a great start, but you need to make sure these goals are communicated clearly to the entire team. And it’s important to remember that individual members of a team will naturally have their own goals and expectations in mind. The team must communicate with each other and their leaders as well to ensure everyone is on the same page.
Now, go ahead and have a pizza party to motivate your team once in a while, but as Simon Sinek suggests in his book, Leaders Eat Last: Why Some Teams Pull Together and Others Don’t, make sure your team eats first.
Why? Similar to a Marine Corps general who lets the troops eat first, the greatest leaders need to protect and nurture their team, says Sinek, because it all comes down to a leader creating a good environment, where remarkable things – which every leader has the capacity for – can happen.