Elevate Team Performance: Coaching Must-Have Soft Skills

Summary

Soft skills can be some of the hardest to define and teach, but these skills make the greatest impact when it comes to the effectiveness of your team.  By prioritizing soft skills training, you will supercharge your team’s performance.

In this engaging, 60-minute program you'll learn actionable techniques to coach your employees on the most important soft skills they need to be successful.  

Join us to discover:

  • The most important soft skills your employees need to have
  • Coaching techniques that get the best results from your team
  • Keys to overcoming resistance & push-back to coaching & training
  • How to boost your confidence as a leader & tackle unacceptable behavior
  • Bonus: Event Activity Sheet & Post-event Knowledge Test

Program Highlights

Identify the Vital Soft Skills Your Team Needs

  • The 5 most underutilized soft skills in today's workplace
  • Discover ways to nurture & develop these skills in your team
  • Keys to assess which skills each employee needs to strengthen

Master Coaching Conversations for Better Results

  • Gain confidence to have constructive coaching talks
  • Learn the Hot Stove feedback technique for fair, consistent coaching
  • How-to's for handling resistance & deflection during coaching

Inspire Growth & Performance in Team Members

  • Effective ways to break through barriers to giving feedback
  • Get solutions for inspiring employee growth & development
  • How to say what you mean, mean what you say, without being mean
  • Discover the power of storytelling for soft skills training

Question & Answer Session – Have your specific questions answered

About the Speaker

Myra Golden is a consultant and keynote speaker who has been helping companies for over 20 years to improve employee relations through her work with Human Resource Departments. Myra has a master’s degree in human relations and a bachelor’s degree in psychology, helping her to understand the challenges of Human Resources as it relates to the psychology of the employees. She is also a veteran customer service expert who specializes in engaging employees through live training and online learning.

Program Benefits

Join our dynamic, 60-minute event to redefine your leadership journey with the most effective soft skills coaching techniques.

If you'd like this program customized for your organization, call us at 1-800-964-6033. We're certain we can fulfill your training needs, while making it fit in your budget!